Privacy
Privacy Policy
Simple P.A.W.S. is built to help pet parents stay organized, informed, and supported. This page explains what information we collect, how we use it, and how to contact us with privacy questions.
1. Information We Collect
We may collect information you provide directly, information created through your use of the app, and limited technical information needed to keep the service secure and reliable.
- Account and contact information, including your name, email address, phone number, and account identifiers.
- Pet-related information you choose to add, including pet profiles, records, reminders, notes, and related content.
- Files or media you upload, including photos, videos, documents, and other pet-care materials.
- Usage, diagnostics, and performance data that help us improve reliability, debug issues, and understand product usage.
- Subscription, purchase, and billing-related information where applicable.
- Support communications and messages you send to us.
2. How We Use Information
- Provide, maintain, and improve the app.
- Create and manage your account and connected pet records.
- Support reminders, organization, wellness, and product functionality.
- Process subscriptions, purchases, and account-related service operations.
- Respond to support requests and product feedback.
- Monitor performance, diagnose problems, and protect the service from misuse or abuse.
3. How Information May Be Shared
We may share information with service providers that help us operate Simple P.A.W.S., such as hosting, infrastructure, analytics, support, communications, authentication, and payment providers. We do not sell your personal information.
4. Data Retention
We retain information for as long as reasonably necessary to provide the service, maintain records, meet legal obligations, resolve disputes, and enforce agreements.
5. Your Choices
You may contact us to request access, correction, or deletion related to your information, subject to legal and operational requirements.
Privacy contact: privacy@simplepaws.app
6. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect your information. No system can be guaranteed completely secure, but we work to protect the data entrusted to us.
7. Children’s Privacy
Simple P.A.W.S. is intended for pet parents and caregivers. If you believe information has been submitted to us inappropriately, contact us and we will review the request.