Support
We’re here to help.
Need help with your account, records, uploads, reminders, or billing? Reach out and we’ll do our best to get you taken care of quickly.
Contact Support
Get in touch
For support questions related to Simple P.A.W.S., contact us at:
support@simplepaws.appWe aim to respond within 1–2 business days.
Best Results
What to include
- The email address tied to your account
- Your device model and OS version
- A short description of the issue
- Screenshots if something looks broken
- Any steps that help us reproduce the problem
Common Topics
We can help with
- Sign-in or account access issues
- Uploading pet records or documents
- Subscription and billing questions
- Reminder and app behavior issues
- General product support
Privacy Requests
Privacy-related questions
For privacy-specific requests, including data access or deletion questions, contact:
privacy@simplepaws.app